Had similar problem with two releases from one set. Sent request in with
plenty of time for them to respond with no luck. MONTHS later we get the
notification that the releases are out of print. I'm with you, what can
you do except swear a might oath and hope what goes around comes around.
* * * * * * * * * * * * * * * *
Karl T. Gruben * Internet vinelk@class.org *
Vinson & Elkins * Telephone 713-758-2679 *
1001 Fannin * Fax 713-758-2346 *
Houston, Texas 77002-6760 * * * * * * * * * * * * * * * *
On Fri, 20 May 1994 tarrant@Onramp.NET wrote:
> Has anyone been experiencing a problem with Commerce Clearing House
> service?
>
> Since October, we have been having a terrible time getting missing releases,
> pages, etc. from CCH. We have done everything we can think of to get releases
> we need for 8 of our titles. After months of faxing requests, speaking to the
> representative, the regional manager, and the president's secretary, we have
> managed to acquire all but 2. It seems that because they are out of these
> releases, we are out of luck until CCH decides to print up some more (which , of
> course, they can't tell us when they will get around to doing). I am so fed up, I
> would cancel every single one of their services if I could.
>
> I would be interested in hearing if anyone else is having similar problems and if
> anyone has any suggestions as to what might be done.
>
>
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