Re: Poor Service (fwd) -- pls divulge tangible info

From: Antje (MAYSA@Citadel.edu)
Date: 02/22/95


Greetings, y'all,

here's the string of previous e-debate:
-------------------------------------------------------------------
>On Tue, 21 Feb 1995, Karl Gruben wrote:
>> Unfortunately, in order to keep our databases in sync we had to shut down our
>> order processing while the old data was being converted to the new system.
>> People might ask: "why didn't you run the old system in parallel?" Two reasons:
>> 1) it is not really feasible to run seperate databases in parallel and expect
>> them to be in sync when you are done, and 2) our current customer activity
>> (such as electronic product conversions) is running so high that the old
>> systems would have collapsed - in other words - we had no choice but to march
>> to the new systems.
>> oakleigh thorne

>Gee, oakleigh, Haven't your Systems people ever heard of the *Day One
>Systems Changeover*? See the Journal of Systems Management, October, 1989,
>p. 12. This method works with both manual and computer system records.
>Based upon the above described scenario, this could have been avoided,
>especially when parallel systems are not feasible. Instead, You opted for
>the cheapest (initially), and riskest method and you got burned!

>Michael Spindler Infopros Research & Consulting
>mspin@halcyon.com Seattle, WA 206-224-7543

--------------------------------------------------------------------------------

Thanks for the enlightenment, Michael.. However, rather than your condescending
analysis of what's wrong and an a l l u s i o n to a more all-round
beneficial solution, would you please s h a r e with the list some
d e t a i l s on how to proceed in a records-management conversion rather
than half-handedlt just pointing us to an almost 6-year-old article ??

Thanks in advance,

   Antje

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