Re: RIA-invoicing and claiming problems

From: Kathleen Carlson (kcarlson@csn.org)
Date: 07/01/93


D.J. DeJong
Wyoming State Law Library
(307) 777-7509
<kcarlson@csn.org>

On Thu, 1 Jul 1993 BGWYNN@ren.IR.Miami.EDU wrote:

> We have been having significant problems with RIA this past year with
> regards to their invoicing and their (lack of) response to our serial
> claims.
>
> I would appreciate hearing from anyone else about their experience, either
> positive or negative.
>

It took Three phone calls to receive ONE filing instruction page faxed to
our library. The page was missing from the release. They had difficulty
in sending us the correct release # instruction page, which was equally as
frustrating.
 
>
>
>



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