The Human Resources unit of the Middle Management Institute (MMI)
will be offered January 24-25, 1994 in conjunction with the Special
Libraries Association's Winter Education Conference in Dallas, TX.
This unit covers a variety of human resources skills that will be
critical to your success. As a participant, you will explore:
Managing Work Teams
Developing better working relationships
Building and maintaining high performance teams
Successful delegation
Motivation and Leadership
Understanding values and behavior
Personality and management styles
Using praise, rewards and other motivation techniques
Roles, Tasks and Accountability
Position descriptions and job definition
Developing realistic performance standards
The appraisal process
Managing the Difficult Employee
Removing barriers to effective communication
Defusing potentially explosive situations
Getting others to behave responsibly
Interview and Selection
The selection process
Conducting interviews
MMI increases job effectiveness and professionalism as it grooms
managers for leadership roles by offering courses in: management
skills, human resources, analytical tools, marketing and public
relations, and technology and applications.
To receive information on the Human Resources unit and the MMI
schedule/brochure, contact SLA's Professional Development Section
at (202) 234-4700.
Kathryn Dorko
Manager, Information Resources
SLA
1700 18th St., NW Washington, DC 20009
Phone: 202/234-4700 Fax: 202/265-9317
Internet: SLA1@capcon.net
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