Deliquent users

From: Mary Jo Koranda (KORANDA@macc.wisc.edu)
Date: 08/11/93


Can you help us put a lid on our delinquent list?
 
At the University of Wisconsin -- Law Library our deliquent list is ever
increasing. While we can place holds on students and hope eventually, they
will need to register, graduate or get transcripts. A large number on the
list are non-university patrons, over whom we have no control. We do ask
University Legal Services to send deliquents letters but it has little
effect.
 
Are there are academic libraries using front-end controls such as deposits or
final measures such as collection agencies to retrieve materials or payments
from non-university borrowers?
 
Thank you. If there is enough response, I can summarize for the list.
 
 
 
------------------------------------------------- Mary Jo Koranda
                                                   Univ. of Wisconsin
                                                   Law Library
                                                   (608) 262-2856
                                                   Koranda@macc.wisc.edu



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